Casio Singapore Pte Ltd (Service Centre)

Always have awesome experience with the Casio Service Centre in Singapore. Sent my watches for repairing and servicing a few times there and their service never disappoint me. Will continue to support their good work and service. Well done!

Date of experience: Apr 25, 2025

Awesome quick efficient watch service on the spot by watch technician Hafiz! Learnt so much about how to use my Aviator Model 5240 watch from him too and it makes the Casio brand so much more worthwhile! New location is very comfortable with great views of the vicinity too! :)

Date of experience: Dec 17, 2024

I recently visited the Casio Service Center at what I believe is their new location, and I must say, the experience was excellent. The new office is much nicer and more welcoming, which I believe benefits both the staff working there and the customers coming in for service.

The highlight of my visit was the service lady who assisted me. She was incredibly polite, attentive, and genuinely listened to the issue I had with my watch. Her professionalism and pleasant demeanor made the entire process smooth and enjoyable.

Overall, it was a very pleasant visit, and I left feeling confident that my concerns were heard and addressed. I highly recommend this location for anyone needing Casio services.

Date of experience: Dec 30, 2024

During my visit to the Casio service center, Ms. Sophia assisted me with the watch take-in process. She was professional, efficient, and made the entire experience seamless. Throughout the service period, she kept me updated via the official Casio service center WhatsApp, ensuring clear and timely communication. Her dedication, helpful attitude, and exceptional customer service truly stood out. She went above and beyond to ensure everything was handled smoothly. Ms. Sophia is a true asset to your organization, and I deeply appreciate her outstanding support. Thank you for the excellent service and assistance provided.

Date of experience: Mar 20, 2025

This is the most awesome experience I've ever had - especially with post sales services. Almost - actually already probably above and beyond Amazon (what I used to consider the "gold standard" in customer service.)

Siva at the front desk is cheerful and full of joy and was very helpful in clarifying my concerns.

The technicians working dutifully behind the scene to change my battery and ensure it's shock/water proof also deserve awards for being so quick and agile. Everything was done within what felt like half an hour. Writing this review probably took longer! I even got my old battery and rubber gusket back for keepsakes! What a treat.

If you're in Singapore, please buy from casio and casio authorized dealers to avail yourself to their full suite of post sales service.

Thank you casio. My mother may be wrong about many things, but she got her watch right (she stills buys me casio watches to this day) - casio's class is permanent.

P.S. The view here at their service centre is also awesome, with comfortable "banquet benches" to recline on. Managed to get some work done while waiting. If your watch happens to take longer tender loving care and repair, it's a perfect place to rest or work remotely.

I'm never buying another watch that does not spell
C
A
S
I
O

Date of experience: Apr 03, 2025