Subpar service by your sales staff named YUKI at Tekka Branch. She promised to reserve a watch for me and i asked if there's an deposit needed, she says no need. Was supposed to come down and purchase the watch but she told me it's sold already. Not apologetic at all. Is this how VALUEMAX train your sales staff? Sent a complaint email to VALUEMAX HQ as well regarding this poorly trained staff. Disappointing first experience, was supposed to get the watch for myself as a first father day gift but end up got sabotaged
