I had to go to service SG because my whole bag, including wallet, hp, I/C, etc was lost in Jurong mall. Thanks to the staff at Serangoon CC, I found out that Service SG could help me.
On 5 March 2025 at 9.20 am, I went to Service SG Centre Our Tampines Hub. A staff, Ms Letchimi, approached me and she greeted me with such a welcoming smile. I knew that this was the right place for me as I could sense the kindness in her heart. I explained to her my problem, she gave me another sweet, empathetic smile and told me that she could help me reset my SingPass password. Thank you, Ms Letchimi, for bringing some peace of mind to me. Ms Letchimi informed me that the next staff could help me with my I/C replacement. She got me a number and I was referred to Mr Anderson.
Mr Anderson is very empathetic and kind. I can even say that he is the epitome of PR. He spoke to me like a good friend and I appreciated that. Mr Anderson is a patient listener and excellent conversationalist. I told him that he should be in charge of training PR personnel but he prefers to serve the public. Truly, I can say that Mr Anderson serves with his heart. Indeed, he has a very rare but necessary trait for his line of work.
Kudus to both Ms Letchimi and Mr Anderson! Thanks also to Service SG as it lives up to its name!
