Useless courier service. Don't even attempt to deliver their parcels. Just ring the door and then leave. Even when 4 people are at home and the door is wide open waiting for them to show up. Just give useless excuses and no apologies. Insincere and useless.
Adding insult, they will hold your package hostage unless you pay them $20 fee as a service fee for arranging for the import GST payment (you still pay them the GST). $20 for this kind of shoddy service? What a joke