Osome is not awesome at all.
Check all the negative reviews before working with them.
Working with Osome is very cumbersome. The money you save working with Osome will cost you x3-x5 more in time wasted with them given how bad everything else is.
1) They communicate very poorly. They keep using internal jargon yet expect their clients to understand what they are talking about. Their communication is very unclear, across all teams I've worked with.
2) They do not work as one team. Their multiple teams do not speak to each other. You end up having to talk to multiple people, rather than one single account manager and no one takes responsibility for anything. The implication is that I keep having to explain and re-explain everything to all these people.
3) The chat function is slow and cumbersome. They insist on doing everything through chat which takes a lot of time, rather than jumping on a quick call which could simplify everything and take 5 mins.
As a whole, working with Osome is not smooth at all, not hassle-free at all and is a huge time waster. Not recommended at all.
