Does the accounting reasonably. While there are hiccups and the hotline tends to be busy, when the staff attends to your enquiries their fullest efforts can be evident through their actions.
Some details not clearly explained but this was clarified by Krizel with much patience. Her clarifications has made my experience more pleasant.
She is proactive in her customer service and has made efforts to take over my account to prevent me from experiencing future confusion.
Thumbs up~! Well done!
